FAQ   
 
 
 
What kind of assets do you handle?
AMC will service any computer technology and peripherals. Anything from PC’s, laptops, servers, monitor, printers, and much more.

What are the costs of you services?
Depending on equipment, volume, services required, there is a great variation on the cost. We encourage you to contact our sales department in order to provide you with a prompt customized quote for what you require.

What is your level of service?
Our service is our pride. We guarantee that once we pick up your equipment, that you will have very little to do except look at an asset disposition report to determine the fate of your assets. We want this process to relieve you completely of any burden. We will save you time, money, and frustration.

What do you do with non-saleable items?

Whether a company sells, donates or disposes of old IT equipment, it encounters two major risks: secure removal of data and proprietary software, and responsible environmentally sound handling.

Many computer parts contain toxic elements that are potentially damaging to the environment. Legally, the lead and mercury found in CPUs and monitors are considered hazardous waste and must be disposed of properly. All products which are not suitable for reuse are properly disposed of in the most environmentally-friendly manner possible.

At AMC, being environmentally conscious is paramount. As we have our own in-house environmental engineer. His position at AMC consists of implementing all recycling procedures that must comply to government environmental regulations as well as adhere to electronics recycling associations guidelines.

How do we know which equipment should be disposed of?
The initial step in the process is called the Audit. This consists of our technicians assessing every piece of equipment and providing you with the status and recommendations of this equipment through our Asset Disposition Report. This will give you a clear view of what you should do with each piece of equipment including whether you should dispose of it.

Is transport included?
Part of our services offered is transporting the assets to our locations. When a contract is made,whether transport is included or not, is determined by the customer.

What about data security? Are the hard drives completely erased?

AMC uses the latest electronic wiping techniques (DoD standards) in order to insure no data can be recovered. All reusable electronic data storage devices will go through our wiping procedure. This program will reset every bit back to 0’s, hence wiping all data, including partition tables and boot record information. The device may go through this process up to 7 iterations to ensure reusability and full wiping go data. After the wiping process, the disk must be repartitioned for reuse.

If the storage device fails the wiping process, with the customer’s permission, AMC will destroy the medium.